After buying from courts for so many years and not having one bad thing to say about them. I would not take my business anywhere else. The staff are friendly and always helpful. They do not use robots to sort out their emails or enquiries and if I need something urgently, nothing is too much trouble. Prices are fantastic too. I wish I could give 10 stars. So as I cant I will say that they are 1000% good enough for me and my needs.
Hi Russell, I received an unexpectedly fat package today and I was so surprised and delighted to receive not just a Cometa shade card - but also a cone to try. Thank you so much for this. I am bowled over by such generous and lovely customer service, and I am really pleased to have found your shop online. I can't wait to try the thread out - I'll be placing an order very soon. How geeky is it to love a thread shade card?!?Thanks once again.
Just want to thank you for my order, and very quick delivery. I am very impressed with the quality of the goods, and your quickness in despatching them. I shall certainly order from you again in the future, when I've worked my way through my stock, and recommend you to my friends. Thank you again, - Christine
"What a turn round...brilliant..it makes all the difference..love dealing with your company...great prices too!"
"Everything I ordered was for my wife – she ordered me to order her order! She is over the moon with all the items she received – which should make my life more pleasant for a while! All the items were exactly as described, of good quality and at the right price. Customer care and helpfulness throughout the process was outstanding and exceptional, and of a standard rarely available these days. A delightful and happy online shopping experience."
"I got my interfacing, Velcro and chalks delivered this evening, many thanks for the fantastic, quick service."
"Parcel of lace arrived this morning, it is fabulous, everything such good quality. I am feeling overwhelmed by your kindness, as I appreciate you have a business to run, how expensive trim is and the time you took to sort the lace for me. I am in lace heaven. Thank you so very much!"
"Butterflies arrived on Friday and they are just what we wanted. We found you through the internet simply by putting in the stock number of the butterflies so thanks to yourselves we now have enough - you have been a lifesaver.
With grateful thanks for your help and excellent service."
"Just a quick note to let you know that my order arrived this morning, I'm very pleased with your quick and efficient service."
"I just wanted to thank you for such a speedy service delivering the diamante hearts I ordered on Tuesday. I couldn't believe it when they arrived the next day! I shall definitely be ordering from you again and I am so glad I found you at the Stitches Trade Show!"
"Thank you for the speedy delivery of the beaded trim it is lovely, will be ordering more in the future."
"Just wanted to say thanks for getting our order out so speedily & efficiently. We usually come into the shop to make the most of the 'Courts Experience' but have been impressed by the service via the website. Thanks again."
- Jan & Rachel
"Thank You for the answer phone message giving my delivery date. Superb service (wish all companies were so efficient!) I will use you for all my future."
- Grosgrain Supplies
"Just wanted to say thank you for getting my order to me so quickly and efficiently. I received it this morning, as promised by the pleasant gentleman who took my payment on the phone.
I will definitely be using your company again."
"The order arrived safely yesterday, thank you. That was a very prompt dispatch! Thank you very much for not charging me for the 8mm boning. I agree that it is not in a great state, but am not too concerned about the discolouration as it will be hiding inside the garments. I appreciate the fact that you have done that, some places would have fobbed me off with it and you didn't.
Good customer service goes a long way and I will be recommending your shop to my sewing friends."
"Just received my order placed yesterday! You deliver with speed of light, great items too. Thank you very much - will be back."
"Just thought I'd drop you a line to say Thank You, it's been a pleasure to do business with you.
The order I placed yesterday has arrived already much to my great surprise! I am very impressed with the service I have received & will definitely be ordering from you again."
"What an absolutely fantastic experience whilst shopping here, there is no rush and the staff are more than ready to help. The prices are really affordable and the staff are very friendly and cheerful. Thank you to all of you for being so helpful. You make "parting with money" a real pleasure."
- The Krafty Haberdasher from Faversham